Hyperlink

When users receive emails to approve a purchase order, some of the time they receive error message when they click on the link in the email.

“The operating system cannot gain access to the file hyperlink.htm”

Any ideas.

I run Navsion though a citrix farm and checked all servers can access this hyperlink

Hi Electra,

I once had a similar error in a citrix-environment.
It came because the actual user (AD-account) wasn’t allowed to access the file in question.