when amount/details posted dont show on customer card

hello everyone

i have just posted some amount in nav. i can find the details in the respective bank account but its not in the customers card. yet for the other other customers the details are ok.

what could be wrong with that one customers’ card.

I would go back and Navigate on that Document Number / Posting Date combination so that you can see where the money went. The money hasn’t just disappeared.

Also on the posted invoice check the Invoicing Tab.

Perhaps your Bill-To Customer Number is different from the Sell-To. IF so the amount should be seen in the Bill-To Cust No.

stupid me, it was just the sorting. thanx guys