Payment Application

To All, When I do application from Customer Ledger Entries, I select a posted payment entry, chose Application then Apply-Entries, choose an invoice then set-applies to ID then POST application. I received an error that goes “The application was successfully posted though no entries has been applied.” Im sure I did the correct process, but after the application. Both my payment entry and the invoices are still open. Any one experienced this before? Thanks.

If you are applying from the customer ledger entries, rather than from the original journal, then you must select both the payment and the invoice on the apply to entries screen with the apply to ID.