How can we cancel Inter-company Sales Orders?

Finance and Operations/AX User Forum
1

Currently Inter-Company #1 creates a PO on their end, generating a Sales Order to us Inter-Company #2.

We need to cancel the order due to duplication in our system. Inter-Company #2 can’t delete the order so it still appears as an “Open Sales Order” in our system. What can the Inter-Company #1 do on their end to update both systems and show the status as “cancelled”?

Thanks.

2

have you tried cancelling the PO at the company1? as that’s the one which created the SO in company 2, it should work.