Same document should approved by two persons.

Business Central/NAV User Forum
1

dear All,

I am working on IN Nav 2009 SP1 .

I am not able to configure the Approval hirarchy .

Purchase agent created a purchase order for Total amount = 10000 LCY. That same document should approved by Purchase Manager 1 and Purchase manager 2

Please help me how to configure .

Throw some light about this.

2

Hi Masters,

I done the setup for additional Approvers. it is working fine.

But when to comes to mail , system is sending the mail only for the first approver only, it is not sending for another approvers .

Appover 1 - mail - YEs
approver 2 - Mail - No
Approver 3 - Mail - No
Approver 4 - mail - No
Approver 5 - mail - No.

Please let me know the problem .

why system is not sending the mails to rest of the approvers.(Even i fill the mail ID).
But it is creating the Approval Entries for all approvers.

Thanks in advance.

3

As I understood the documentation, mails are not sent all at once, but to first only, when he “approves” next in approval chain gets his mail and so on.

But don’t take this for granted - I haven’t played with such setup IRL. Check it out, besides, some time ago this theme was already discussed, so searching forum may help you, too.

4

Thanks Modris,

Even the First person approve the document , the next person is not getting themail.

So how to send the mail to next approver once the document is approved first approver.