Immediately after go live, I had a sales return. It was sold from the old system but i have to take the return in the NAV. I cannot use copy document or get posted lines to reverse function. In this case how do i reverse the inventory and cost of goods sold correctly?
I guess correctness has to ensured manually. If you manually enter the Unit Cost in the Sales Return Order, NAV will post the cost amounts properly into the correct G/L accounts. I tried with creating a new item and it worked. I guess, you can try this out in a different database before actually performing the action in the live db.