We prepare the Sales Invoice from one Sales Order. when we do the Return Order that Balance Qty is not affected .
what to do ?
Can you be more clear where did the qty not affected?
Did you apply the invoice to return ordeR?
yes , i applied when do a return order…i selected the particular Sales Invoice that sales invoice link with Sales ORder.
The quantity on the original document will never change after it is posted.
If you shipped 5 items for example, then had 1 returned and change the quantity to 4, how would you ever know that you had really shipped 5? You wouldn’t. A return order simply puts inventory back into stock and credits the customer balance.
thx for your reply