Just a couple of questions to anyone using or that has installed eShip with FedEx. I am used to UPS, where rate tables are in NAV, and thus there is no need for worldship. In FedEx the only option is to use the integration between eShip and FedEx.
1/ Freight Cost:
How do people generally get freight rates at order entry time. We need to know how much freight will cost so we can giv ethe customer a full price, but this is way before eShip comes into it. So what is the best practice to have the Freight cost entered ont he Order so we can tell the customer the price over the phone. PS please don’t suggest opening the FedEx web site to find the rate.
2/ Weights and scales:
When the package is scanned and weighed, the box weight is not being entered into pack line scanning. Isn’t this supposed to automatically come from the FedEx software back to NAV. Is there a need to connect the scale to FedEx, or could it just connect direct to PackLine Scanning the same as PS does?
3/ Use of eShip:
What advantage is there for a company that used eShip just for FedEx? (assuming they don’t need any of the other eShip features) compared to just tying in the FedEx software directly.
Thanks.