I was interested to know if there is someway to generate a log on the individual clients PCs, that can be used to analyse what errors they receive?
Specifically, ‘table locked by another user’ type errors - we are monitoring the DB for these, but I would like to be able to complete the picture by cross referencing these blocks to user error messages, without having the user make a note of when it occurs.
I should add we running Dynamics NAV 5.0 on a SQL2005 Database.
Any insights into client side logging would be greatly appreciated.
One other question for you - the table number 50005 - we already have a table with that ID number. What is the recommended procedure to handle this? Change the ID of the exsting, import the new, rename the new and put the existing back to 50005?
Performance is minimal. SQL server gets an insert only if the user gets an error. So if you have 200 users connected. You’ll get insert when any user gets an error. You could change the code and write the error to Event Log. That way SQL server won’t see any performance. But you have to then query all the client pc for events. All this does is log the error. Navision user will still see the message.
I guess you learn something new every day. I imported via the text file after changing the ID in the required places.
I’ve been doing some playing, and from what I can tell it works really well - better than I anticipated when I first placed this question. You mentioned on your blog the code would enable it to run for all users on startup.
Is there a simple way we could control this on a per user basis, mainly as part of our testing process to ensure we don’t create any additional problems for users. For example, our implementation plan would be:
Test within IT by manually running the code unit (which I’m doing now)
Insert some code to run for IT and ‘power users’ automatically
Use below code to run for all users.
CompanyOpen()
//Mod02 Start
CODEUNIT.RUN(CODEUNIT::“Error Listener”);
//Mod02 End
I added the initial code to the CompanyOpen() function. Initially all appeared to be well. When I produced the first error, it was displayed, but not logged. However a few seconds later I get a message:
You do not have permissions to read the User Errors table.
The message would re-appear every 6 seconds or so, which I presume is related to the timer interval setup in the codeunit.
Thinking I was being smart, I went into the ‘All’ role and added for its permissions ‘Table Data’ and yes to all for the User Errors table. I closed my Dynamics client and restart, however the same problem was present.
Am I looking at a licensing issue here? Any ideas?
Are you on standard or Enhanced security model? if you are on Enhanced, you need to synchronize security as well. If you are on standard model then yes it’s a licensing issue. You need to purchase the table and order a new license. I would suggest to To find out on which security model you are. File->database->alter>Advanced tab.
So I ran the syncronise, still had the issue. After checking our license I realised I had used an ID number that was outside our licensed range. So thats all sorted now and the testing can begin.
When they open the company, the get an error “Could not load the selected type library”. They press Ok and they can proceed as normal.
Do you have any pointers where to look for this? It only happens on some PCs which points to a PC specific issue - doesn’t happen on all PCs. So far I have not worked out the difference between a working PC and non working.
Can you suggest anything based on the components your solution here uses?
