I am tring to post an AR check that was for zero dollars. The customer issued a credit note and offset it with the invoice and those were the only 2 items on the check. I want to be able to post the check in the system which is why I want to post it in a payment journal instead of in the open transaction settlement area. Does anyone have a solution that does not require a modification.
It’s strange that customer presented you with 0 amount check, practically there is no use of it. I think there is no need to post the check also as it has no value and hence no financial impact.
The other thing is, posting with 0 amount is not possible in AX. You can post the credit memo and invoice separately and use the open transaction editing.
For the check, it shouldn’t impact your reconciliation process as you can handle that manually.
Pranav…