"you cannot reverse this transaction because its out of balance"

Dynamics 365 Business Central/NAV User Group User Forum
#1

hi everyone

been trying to reverse a payment done to the wrong vendor but it has been giving this error messge “you cannot reverse this transaction because its out of balance”

what to do?

[*-)]i know i have been a bother today sorry

#2

  1. Please check if the GL Entry.Amount is getting zero.

  2. If you have places a check mark in General Ledger Setup.“Additional Reporting Currency” then check if the GL Entry.“Additional-Currency Amount” is getting zero.

#3

Hello Betty,

Would you please share your experience and steps that how did you do to make it balance? My company have the same error message while our account reversed some payment journal. “You cannot reverse the transaction because it is out of balance”

Best Regards!