We are getting a strange error this morning on all Warehouse Shipments

We are receiving this error when trying to ship out SHP04268: “The length of the string is 17, but it must be less than or equal to 10 characters. Value: 12/20/24 07:44 AM”

This is what I have done so far, but has not worked:

  1. Deleted the original warehouse shipment – SHP04253.
  2. Changed the SO104086 order date from 12/20/24 to 1/6/2025 and then re-created a new warehouse shipment SHP04268.
  3. The error still popped up.

Do you have a custom date/time field on your Posted Warehouse Shipment or Posted Sales Shipment table?

It looks like the system is trying to pass or write data to a field that has a character length too short to handle the characters being fed to it.

Best Regards,
Ben Baxter
Accent Software Inc

Good Morning Ben,

It turned out that our MSP pushed some code to our system that I wasn’t aware of. I was freaking out a bit trying to figure out what was going on but we got it fixed yesterday. Thank you for responding to my post

Wesley Bullard

Good Morning Ben,

It turned out that our MSP pushed some code to our system that I wasn’t aware of. I was freaking out a bit trying to figure out what was going on but we got it fixed yesterday. Thank you for responding to my post

Wesley Bullard