Till layout Designer Exception

Hi All,

I am caught by the following exception when I tried to Retail Head Quarters->Setup->Retail POS → Till Layout “Designer” button

Unable to create activex control



Is not found on the system,Please check if the control is correctly installed

Any guidance will be appreciated.

Did you find a solution to this issue?

I’m running into this also. Any tips would be appreciated.

I found out that the DLL-files (including TillLayoutDesigner.dll - C:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin) wasn’t present on the system where this error message occurred. It seems that the POS installation hadn’t registerered or installed the DLL’s properly.

The following registries were missing as well (found on a system where the Till Designer works):





Windows Registry Editor Version 5.00




[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{E641B519-67A3-342F-B75D-9F0F87ABA34A}\Implemented Categories]

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{E641B519-67A3-342F-B75D-9F0F87ABA34A}\Implemented Categories{62C8FE65-4EBB-45e7-B440-6E39B2CDBF29}]






“Assembly”=“TillLayoutDesigner, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35”


“CodeBase”=“file:///C:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin\TillLayoutDesigner.dll”



“Assembly”=“TillLayoutDesigner, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35”


“CodeBase”=“file:///C:\Program Files (x86)\Microsoft Dynamics AX\50\Client\Bin\TillLayoutDesigner.dll”



Adding these registries (export on working system, import on faulty system) did not work either. Dynamics Ax then produces a message indicating a missing method in the assembly.

My conclusion, the installation of POS was faulty (in my case).

Install POS Plugins for Partners, if they are available to you and this will resolve the issue.

This is because the file TilLayoutDesigner.dll (and related files) have not been installed.

The file is installed as part of the Retail HQ installation. You need to install Retail HQ on each client where you wish to use the designer.

See also page#28 in the “Deployment and Installation Guide.pdf” for AX 2009.

Install Retail Headquarters
Install Retail Headquarters on each computer where Microsoft Dynamics AX is installed. The installer for Retail Headquarters detects the Microsoft Dynamics AX features that are present on the computer and installs Retail Headquarters features accordingly. If the computer has both AOS and client features, all Retail Headquarters features are installed.

Hi muneer,

Set the account into sysAdmin in database is Working for me… and don’t forget installRetail SDK (iam using DAX R3 CU8)


Installing Retail Headquarters will help you solved the issues.

Regards to all