The Application Object Server is unavailable [AX 2012]

Finance and Operations/AX Technical Forum
1

Hi! I am a beginner in MSDAX 2012.

I am currently facing this kind of error “The Application Object Server is unavailable. Check your configuration and network connection and try again” in the clients’ workstations. I know this has something to do with the AOS service, but the service is already running. Additionally, I checked the configuration and I believe that I have configured it right.

What else do I need to do to determine the cause and to fix this matter?

Thanks in advance.

2

There may be many reasons why you can’t connect to AOS. Incorrect configuration is the most common case, but also the connection may be blocked by a firewall, for example.

If you export the configuration and use it from the machine where AOS is installed, does it work?

3

I haven’t tried exporting the configuration. I will try it.

Actually, Last week, I used shared configuration to the client and the AX Application ran just fine. But yesterday, when a user tried to open the application, the error appeared. I tried to refresh the configuration and even created a new one with the same port number but nothing happened.

Regarding connection, the firewall is already disabled.

Thanks for your input by the way.

4

is it coming suddenly? mean to say did it work properly before?

5

use run as admin see if it works or not

6

Dear Martin and Kunal,

The Error has been resolved at this moment. Changing the DNS server address and restarting the AOS simply do the trick.

Thanks for your concerns, I appreciate those.