Good Morning,
Is there any functionality within standard AX or an ISV that would have Supplier Chargeback management functionality? The example would be where we send a purchase order to the vendor for $100, and the invoice is received as $110. We would like to pay the invoice in full and initiate a $10 vendor credit. This is easy to do by creating a separate transaction for the vendor credit, however the inventory needs to be valued at $100. It’s important to show the vendor the separate transaction for the $10 variance (with a reason code) on the remittance versus a mysterious invoice short payment that requires generally a vendor phone call to resolve.
Are there any ISVs that could accommodate supplier charge backs or a process to manage the communication with the vendors upon payment?
Thx,
Jason