Stopped (error): X++ Exception: Cannot create a record in Alerts

Finance and Operations/AX User Forum
1

I am experiencing the error below with my Purchase requisition workflow once I submit.

Stopped (error): X++ Exception: Cannot create a record in Alerts - event inbox data (EventInboxData). Inbox ID: 5637144620. The record already exists. at

Any help out there??

2

I think I found the solution here >> http://community.dynamics.com/ax/f/33/t/68276.aspx

Just cleared the tables and phew! it worked.

Thanks.

3

Hi Josephat Kutieto,

I am also getting the same error. I tried

http://community.dynamics.com/ax/f/33/t/68276.aspx

cleared the tables and its not working.

Can you please help me if you have any other solution.

Thanks.

4

Hi Kumar ,

All I did was to truncate the EVENTINBOX table.

Just ensure that you backup the table before you truncate it.

5

Hi All,

I experienced the same error. All what I did is to truncate Eventinbox table.

My workflows are now working fine.