Stack Trace: Company 'DAT' does not exist. Error message upon Client Login

Finance and Operations/AX Technical Forum
1

When a new user is created, setting its user groups to default user groups other than Admin.

An error message appears upon login “Stack trace: The company dat does not exist. (S)\Classes\Application\logUpdate – line 12 (S)\Classes\URecord\Update”

And I can’t able to save my customer feedback option.

In \Classes\Application\logUpdate, line 12 there I believe is "changecompany(‘dat’).

Anybody happens to have encountered this before? Appreciate it if you can share how you have solved this.

I’ve seen similar problem encountered → https://community.dynamics.com/product/ax/f/33/p/79023/146401.aspx#146401

but the single comment there does not help.

I believe this is a configuration issue. Thanks in advance guys!

2

Hi Jay,

in your database, is there any organization other than the ‘DAT’ one? Did your user Group have an access to ‘DAT’ organization?

3

Hi,

Yes there is other company in my database, I believe it does have an access because same user group in another server/environment the error does not appear, I have just imported the user group in the new environment.

4

Hi Everyone, found out that a database log for User information update is setup with DAT as domain is used. As this is turned off, seems the error message does not occur anymore.

5

Hi Jay,

I’m also facing this problem. So, could please explain to me, how to resolve that? Appreciate your kind cooperation…thanks.

6

Hi,

I am facing the same problem while attaching document .

Can you please explain how you resolve this?

Regards