I’m testing a Return to Vendor on a Purchase Order of a Returned Order Type.
The PO Returned Order has two lines with a quantity of -3 for each line.
When I go to PO the Product Receipt, I get an Infolog with references to the PO and first line item. Next, there is a yellow triangle message: Specify Return Action and below that there is a red circle icon with a white X that says: Update has been cancelled.
How do I resolve this?
Other Information:
Inventory Item includes tracking by Batch Number.
Inventory Registration is enabled in the Item Model Group
In PO Header, values exist in form fields for Reason, Reason Comment
Both Items have been picked for the Return in the form for Posting Product Receipt. Batch numbers and other Inventory dimensions were specified.
On lines tab in form for Posting Product Receipt, values exist in form fields for Reason, Reason comment
No requirements exist for automatic Quarantine/Quality orders
Are you trying to modify the return action on the line? The error message say that you are trying to post some thing.
Do you receive this error while posting? If so what posting are you doing?
Thanks Kranthi
i have return sale order from one company and all the steps are completed till invoice while in other company purchase order return i am facing this error while posting product receipt
The error means that the return action is not specified on the return purchase order line. it should have happened while the purchase order is created.
