Settle open transactions not seen

Hi Everyone,

I have one vendor for which I am having 5 open transactions.

But when I try to settle the transaction by going to Invoice->Settle->Settle Open Transaction it shows me only two transactions.

Kindly help and let me know what could be the issue.

Thanks in advance :slight_smile:

Hi ,
I think you have to post all the payments…Give more details…

Hi Gopinath,

Which details you want ?
Please specify :slight_smile:

Hi ,
Module name (GL,AR,AP,IM…,)and version of ur AX

What kind of transactions are they? Do you see them from vendor transactions(as open)?

Hi Gopinath,

My application version is AX 2012 R3 on RTM(6.3.164.0).

Module is “Account Payable”.
Common->Vendors->All Vendors.

Then highlighing one vendor and after that click Transaction from action pane(vendor->transaction).

After that new from with that vendor opens.

Then if we click “Show open only” that shows open transactions.(Shows 5 open transaction).

now to settle open transaction again go to All vendor form and from action pane click(invoice->settle->settle open transaction).
This shows only two transactions.

Thanks,

They are vendor transactions.

Yes I do see them in vendor transaction.

Thanks,

I mean, how these vendor transactions are created (which process/operation resulted these transactions)?

Two of them are payment transaction (AP->journal->Payment->Payment journal).
Three of them are Invoice transaction(AP->Journal->Invoice->Invoice journal).

Thanks,

See if these transactions are approved. (You can see this field in General tab of vendor transactions).

Only approved transactions are shown on the settle open transactions form.

yes they are approved

Are you using promissory notes, what is the status of it on vendor transactions?

Status is “INVOICED” in every open transaction.

No promissory notes.

Please have a developer to debug and identify the problem.