I see a lot of Enabled users that start with #. A new user that was set up in AD appeared with the # and I have never seen a user account do this. Does anyone know why?
@tsilver - Those are generally service accounts that Microsoft adds to your tenant with new feature roll outs. I’m not familiar with # CRM TMT, but you can check if it has read/write access. You can also get some hints by looking at what security roles are assigned to the user.
CRM TMT is an internal user that we have created that mimics our users that have the Team Member license and security roles. We did not add the # to the front of it, it just appeared that way after we created the user in a new tenant for testing we needed to do before moving our production environment to that new tenant.
@tsilver - This is not something I’ve seen before. Can you check the access mode of this # CRM TMT user? This is a field on the user record. Most users will be “Read/Write” but “Administrative” and “Non-interactive” are also options. I’m wondering if this user does not have “Read/Write” access.
We actually have these types of users as well. 121 of them. Some are indicative of flows that we have running but all are “non-interactive”
Unfortunately, someone has made a change, and now I no longer see the # in front of my user. I did see that all but 2 users with the # in front have the Access Mode of Non-Interactive. 1 has Read/Write, the other has Administrative. I don’t have rights to our users’ O365 accounts to see what is happening, and it very well could be that our new tenant admins are unfamiliar with what is needed for our CRM. I’ll just have to keep an eye on it. Thanks for the tip on the Access Mode column. I now have that in my views.
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