Services keep losing login credentials at restart

wassimk · August 11, 2011, 3:20pm

Hey guys,

We have Navision installed on a Windows 2008 server with SQL 2008 … things seem to be going well except for the fact that when we restart the server , these services :

Application Server for Microsoft Dynamics NAV Classic SERVER-SQL

and

Microsoft Dymanics Nav Server

lose their login credentials and cannot start… I would have to right click, go to properties, and even though the user is written, and the password field is full of black dots, i just re-enter the password and re-confirm it… click on OK and start , service starts!

This is very unacceptable as this is a live server and shouldn’t need so much human intervention… any ideas on how to resolve this issue?

Thanks

Wassim

amol_salvi · August 11, 2011, 3:45pm

Hi,

Go to properties of Service

Go to Recovery Tab

Select ‘Restart the service for every attempt’

This might resolve your problem.

wassimk · August 11, 2011, 3:49pm

Hi,

I tried this manually (by right clicking on choosing restart), it just wouldn’t start (until I do above mentioned steps).

So the main problem is to have the service remember the password andnot lose it on reboot…

mohana_cse06 · August 11, 2011, 4:05pm

Is your service account added in NAV Database windows authentication?

Tvis · August 11, 2011, 4:30pm

Have you set the services to start automatically?

Have you checked the event viewer to see if there is some sort of error/message to help understand what is happening?

wassimk · August 11, 2011, 4:48pm

Hey guys,

the user is authorized and the service is set to run automatically… the password isbeing re-entered then the service runs… so this is not a permission issue ((the user is not being changed)

thanks again

Wassim

Tvis · August 12, 2011, 12:00pm

Did you check the Event viewer?

stryk · August 12, 2011, 12:52pm

Maybe you want to check out this one and related “Walkthroughs”:

http://msdn.microsoft.com/en-us/library/dd355184.aspx

wassimk · August 12, 2011, 3:25pm

I am still waiting for a server restart to recreate the problem and know exactly when to go through the event viewer… with it being a live server, I try to minimize server reboot for maintenance and testing reasons… but once it restarts, event viewer it is (why didn’t I think of that before?)

wassimk · August 12, 2011, 3:26pm

It does not mention my problem … Navsion is already installed and running pretty well, I have many clients using it and using thejetreport plug in as well…

wassimk · December 8, 2011, 9:24am

Ok So I recreated the problem the other day, below are the entries foundin the event log (server is in German)

Type Date and Time Source EventID

Warnung 01.12.2011 00:50:48 SQLISService100 274 (1)

Warnung 01.12.2011 00:50:57 Winlogon 6006 Keine

Warnung 01.12.2011 00:50:55 Winlogon 6005 Keine

Fehler 01.12.2011 00:51:34 Report Server Windows Service (MSSQLSERVER) 107 Verwaltung

Fehler 01.12.2011 00:51:36 Report Server Windows Service (MSSQLSERVER) 107 Verwaltung

Fehler 01.12.2011 00:51:58 Report Server Windows Service (MSSQLSERVER) 120 Aktivierung

Gets solved once I right click the server and just retype the password , it already has the login as clicked and username entered… you just need to retype the password… quite annoying

any ideas?

lars_westman · December 9, 2011, 11:30pm

I think You have an issue with the right to log on as batch job is defined in the local policy which gets overwritten by the domain policy and the right gets removed.