Service orders without Project reference


Is it possible to create a Service order without reference to Projects. The scenario is

We have customers who ask for the service of our Technicians. While doing the job, technicians may need inventory items also

Finally we need to bill the customer with the hours spent by our technician plus inventory items issued.

What is the best solution.


Service orders are an integrated component of project accounting, thus a project ID is required for service orders. You could always book the service order under a “Time and Materials” type project just for billing purposes?