Service Contract Credit memo - NAV 2018

Business Central/NAV User Forum
1

Hi All,

I need your help regarding Service Credit Memo.

I created service contract whose Line Value is 6570, it is for 12 months and it is Yearly.

pastedimage1574318243694v1.png
pastedimage1574318243694v1.png1253×380 31.5 KB

Created its invoice

pastedimage1574318460245v2.png
pastedimage1574318460245v2.png1179×456 19.1 KB

system created 12 lines in invoice with Line Amt 547.50

When I create Service Contract Credit Memo from Service Contrat card then it create credit memo with amount 17.66

pastedimage1574318800401v3.png
pastedimage1574318800401v3.png1182×251 5.71 KB

Now I am not getting, system even didn’t ask me for any period while creating credit memo and it directly create credit memo of 17.66. This 17.66 is one day’s amount(something round off).

pastedimage1574319139531v4.png
pastedimage1574319139531v4.png1197×363 29.3 KB

Can some help me how to make service credit memo? I am doing its first time.

Thanks in advance.