Sandbox/Production options are not visible in online BC

Business Central/NAV Developers Forum
1

Hi All,

From last two months I am using a xyz login with SUPER permission for online BC. Suddenly from yesterday I am not getting options to select environment(sandbox or Production), Tell Me(bulb) not visible, all other setting options are gone. This user is still SUPER user.

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Whereas with different login with SUPER permission it working fine.

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What could be the issue.? Any help. Upto my knowledge no one did any changes in DB.Change Log is not activated so that I can say anything confirm. If you require any extra info please tell me.

Thanks in advance.

2

Hi Nikitha,

After login to the Business Central click on the menu button and choose the business central sandbox then it will directly open the sandbox environment. please see the below screenshot.

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Regards,

Sainath.

3

Thanks Sainathp for reply.

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See above screenshot. User not getting anything.