A sales invoice posted, after few days this invoice was reversed and again the reversed invoice was reversed. but the actual invoice is not showing in GL.
Eg Invoice EI-0012 was posted on 29/04/2013 then this invoice was reversed 15/01/2014 i.e RL13-SR-0066 and again RL13-SR-0066 was reversed on same day 1/01/2014 EI-0167. Both the invoice are showing in GL RL13-SR-0066 and EI-0167 but EI-0012 is not showing in GL of 29/04/2013.
We are using AX 4.0
Define the process of “reverse” in this scenario please.
I suggest you analyse the vouchers and posting dates to see the final situation and look at the posted invoices to do this from to analyse the voucher transactions.
Reverse means i have created credit notes and posted it. I had checked all the vochures posted, it shows in sales register but are missing from GL transactions
Kindly check credit note posting date… I guess you will find due to date constrain you are not able to see in GL.
I have invoice on 24/04/2013 and credit note on 15/01/2014, credit note can be seen in 15jan’s GL but previous invoice is not present in GL i.e of 24/04/2013
I have posted invoice on 24/04/2013 and credit note on 15/01/2014, credit note can be seen in 15jan’s GL but previous invoice is not present in GL i.e of 24/04/2013
I guess while you was creating the credit note you checked mark the delete the line in order. It may be due to this reason its not showing in GL.
No i have not deleted the order line while creating credit note…it still present in the order…the invoice is not showing in the GL
Ignore the dates - look at the invoice and the financial transactions - then you will see where it is in the ledger - unless you sold it at zero.
Also there are a number of ways of raising a credit - manual entry on the line, credit note process in the order, return order… I am presuming your reference relates to the credit note function within the order.
In sales register its showing ledger no. 311301 and invoice amount 9958283.84 but in GL there is no relative record found
After raising the credit the ledger amount became nil but in sales register its showing the previous invoice amount i.e 9958283.84