This is what my workflow looks like now. I’m needing to add customer no# equals 10309, 122345, and 17890 then release the Sales Order instead of requesting Approval. All other customers the workflow would apply to: Any help would be appreciated.
When Event: Approval of a sales document is requested.
Condition: Document Type: Order, Status Open
Response: Add record restriction, Set document status to Pending Approval, Create an approval request for the record using approver type Approver and approver limit type Approver Chain, Send approval request for the record and create a notification.
Event: An approval request is approved
Condition: Pending Approvals: 0
Response: Remove record Restriction, Release the document
Event: An approval request is approved
Condition: Pending Approvals: >0
Response: Send approval request for the record and create a notification.
Event: An approval request is rejected
Condition: Always
Response: Reject the approval request for the record and create a notification, Reopen the Document
Event: An approval request for a sales document is canceled.
Condition: Document Type: Order, Status: Pending Approval
Response: Cancel the approval request for the record and create a notification, Remove the record Restriction, Reopen the document, Show message “The approval request for the record has been canceled.”
Event: An approval request is delegated.
Condition: Always
Response: Send approval request for the record and create a notification.