sales line has reference to output order and cannot be included

Finance and Operations/AX User Forum
1

When i was trying to deliver the sales order through Direct Delivery to the customer below error was triggering

Sales line has reference to output order and cannot be included

Kindly help me out.

2

Either remove the output order or don’t try to use direct delivery for this line, depending on what you’re trying to achieve.

3

Thanks Martin.

Can you please help me how and where we need to go and remove the OUTPUT ORDER Option

4

Select your sales line in Sales order form, click Inventory menu button in the action bar just above the grid and choose Output order. It opens Output order form, where you can delete existing output orders, if their state allows that. Nevertheless before deleting it, think of why it was created in the first place.

5

Yes understand.

Can you please explain the answer for your question based on which action output order generated

Thanks

6

I’m sorry, but I don’t understand what you mean by “the answer for your question based on which action output order generated”.

7

Sorry,

Question :" Nevertheless before deleting it, think of why it was created in the first place."

How and based on which action the record moves to Output order state.

Thanks

8

It can be created manually in the form discussed above or automatically by some processes, if you’ve configured your AX to do so.

It’s used for shipments, therefore if you want details, please read the related documentation or ask your consultant for warehouse management processes. Details also depend on your version of AX, which you forgot to mention.

I obviously can’t tell who, how and why created this output order in your system.

9

Sure,Thanks Martin