Hello. You are going to think I am crazy, but this has happened three times in the last two days.
We have a user that inputs our Sales Invoices (Sales & Receivables > Invoices). We put in all of the necessary information (header & lines) and then Post.
Next we pull up the Posted Invoices for review. The Sell-to Customer No. is correct on the Genereal Tab. However, when we Navigate on the line the Source Type and Source No. are for a different customer. When we do a credit memo to correct the error and then repost they all have posted correctly the second time around.
Any ideas on what we could be doing wrong or what might have changed to cause this? We have been inputting sales invoices the same way for years and this is a new problem. We are currently on 2.6, but will be converting to 4.0 in a couple of months.
Thanks for your time and help.