Our general purchasing procedure is to receive items using the purchase order and then at a later date enter the invoice as a purchase invoice and use the “Get Receipt Lines” function to pull all the relevant already received lines onto the invoice. This has been working great for us and keeps the invoice entry completely separate from receiving (the folks entering invoices don’t have any clue about receiving - they just want to enter invoices).
The problem now is that we posted an invoice on the wrong date and need to fix it. Normally this would be done by creating a credit memo and using the copy document function to copy the posted invoice and reverse it. The issue is that when we do this the items that were received independently of the invoice posting are also being reversed! In effect it requires that we recreate the original PO, receive the lines again, and then enter the invoice correctly. This might be acceptable for a simple order, but many of our orders have 40+ items on them all with item tracking information.
I discovered the “Return Shipment on Credit Memo” option in Purchases & Payables Setup but all it seems to affect is whether a posted shipment document is created or not. Either way the items are still reversed out of inventory.
So, is there a way to reverse the invoice without reversing the receipt of the items?