Create a sales order in the call centerCreate a sales order in the call center
Click Call center > Common > All sales orders.
On the Action Pane on the Sales order tab, in the New group, click Sales order.
In the Create sales order form, select the customer account, enter additional information about the customer, and then click OK.
In the Sales order form, on the Action Pane, click Header view and enter information about the sales order.
After you enter the general information for the sales order, on the Action Pane, click Line view to add line items to the sales order.
On the Sales order lines FastTab, click Add line to add a single line item, or click Add lines to add multiple lines.