Hi, We recently implemented reservations and are happy with the benefits it has brought us. However we have a problem with some items that had negative stock inventory at the time we implemented it. For example we have one item that has an inventory of -7 which is made up of a positive adjustment with a remaining quantity of 12 and a sale with a remaining quantity of -19. When one of our sales staff entered an order for 12 of the item, Navision auto-reserved the 12 items ignoring the negative 19. We are therefore in the situation of reserving stock we don’t have. I think we need to somehow run a procedure to locate the items affected, cancel any reservations on them and (in this example) apply the positive 12 entry to the negative 19 entry. Is this correct? Can anybody suggest the best solution? We have developers available. Any help appreciated, Jonathan
There must be a reason that these entries didn’t apply in the first place. Check: - Location Code - Serial No. - Lot No. The system sees these as two different entries and that is why you can reserve against the 12. To fix these, you will have to create a negative and positive adjustments which apply against the offending entries. If they were meant to apply against each other, they already would have.
You will need to check the date as well. My memory tells me that if the positive adjustment happens after the negative they will not be applied.