Reports - Selecting Specific Printer Tray

Dynamics 365 Business Central/NAV Technical Forum
1

Hi,

I have a new multi-tray printer (Xerox Phaser 4510DT) and I need to configure a NAV report to print to a specific printer tray. I have used a utility to identify the tray IDs as follows :

15 Automatically Select
260 Tray 1 Printer Specific Feed 5
259 Tray 2 Printer Specific Feed 4
258 Tray 3 Printer Specific Feed 3
I have used both the ‘PaperSourceFirstPage’ property and the CurrReport.PAPERSOURCE() function to specify Tray 1 but NAV seems to be ignoring this and always printing to the default tray (tray 2). This happens even if the printer is defined as the default printer.

NAV version is 5.00 SP1 with Platform Update 2 - build version 30488. I’ve done a bit of research on this and found some knowledge base articles relating to problems with papersource but they suggest these should have been fixed in the version I’m using.

Any ideas?

Jonathan

2

Hi,

Just to say I’ve now sorted this. NAV was actually sending the printer tray command correctly, but the problem was due to the custom paper size. I’ve found that you cannot actually specify a customer paper in NAV, so instead I’ve created a new instance of the printer with the custom size set as the default paper.

Jonathan