How does AR know in Ax that an invoice has got over payment/underpayment
When you process a cash receipt you allocate it to an invoice, so it knows if they do not match.
Thanks admen…
but how are we going to allocate a cash receipt to a invoice…
adding to above question, how AR clerk knows full cash has received for the goods delivered…
pls explain me in detail ithe process involved here from sales delivered to a customer until, settlement of invoice
l
Read the manuals on cash receipt processing, the AR clerk will understand when the process and apply the cash.
This is not a fully integrated training forum so I will not detail every possible step from sales delivery to settlement because there are many paths that could be taken.
Sorry Adam…
I need in high level to understand the process.
here is my understand, plus correct if m wrong
sales order creation->delivered goods-> invoicing → amount received–>payment record in payment journal->posting->payment receipt
here my question is, in voucher journal! the credit amt will be populated automatically when invoice is selected??? AR clerk can’t come to know if there is overpayment is occurred .
pls correct my understand
Your cash receipt process has you defining the amount, you then apply this to the appropriate invoices and the amounts. AR Clerk has to use the tools and understand from the remittance provided by the customer what monies apply to which invoices.