I have a payment that was posted to the wrong customer in June. That period is closed. If I reverse that transaction now, will it post in November with a June date? I have seen posting a journal entry, but I am not familiar enough with Nav to know how to post a JE to a customer account.
Hi @Gina_Craig,
If you revert a transaction, the new transaction will have the same posting date as de reverted transaction… answering your question, yes you will create a new transaction in november with the original posting date.
If you are not familiar with Journals in NAV, find somebody who can help you. If not, you can try to learn yourself:
This is for Business Central, but is basically the same as NAV.