Posted Packing Slip did not affect inventory transactions

We have posted a paking slip for a sales order, which has also already been invoinced. Nevertheless, packing slip did not deduct on-hand inventory, nor the invoice affect ledger transactions. is this a matter of parameters configuration? Ax version is 2012 R3.

Must be parameters yes. Did you check the Item model group of the item?

Stocked product, Post physical inventory, Post financial inventory?

Hi Hector

Parameters are correctly configured. Since Packing Slip Id and Invoice Id are visible in AOT tables (CustPackingSlipJour, CustInvoiceJour) it seem like somebady erased the transaction from InventTrans.

Verify also Accounts receivable parameters, Updates section, Invoice group. If the 'Delete order line invoiced in total´ is checked…

Have you try to do a simmilar sales order and invoice in order to see if you get the same effect?

In the item model group, is the post physical inventory and pos financial inventory checked? and is the stocked product checked?

Pranav…

If the item had a cost, and the journal exists check the ledger accounts. If the entries are there then someone somehow has erased the InventTrans which you should be VERY worried about. If there is no related ledger account from the item it would mean there was no cost or sale, and therefore no entry or journal. However I suspect you already know the data has been corrupted from your last statement :slight_smile:

Yes Pranav, all parameters are correctly configured.

We checked again, all involved parameters are configured accordingly. As we thought, somebody deleted a line form InventTrans.