Hello,
I struggling on how to send a check to refund customer rebates as mentioned in the tech net.
In tech net I have found this : Rebate ─ The Rebate type is typically processed by sending a check to the customer or by deducting the rebate amount from the customer’s invoice.
Could someone tell me how to achieve this ?
Thanks,
Regards,
Hichem
Hello,
Post your issue here… Not some solution you found somewhere… Please post your issue!
Thanks
Chitanya Chitturi
Check out if you can set up Cash discount if the customer can pay within the time frame!
So that you don’t have ti refund at all… if the customer pays within the time than he will only have to pay the discounted amount!
Rebate related material is not that good in Technet.
As per rebate agreement, once the rebate is generated, go to the customer master and in open transaction editing form, there is option for processing rebate. Click on the function button, either you can pass it to AP (In that case vendor should be attached to customer) or you can pas credit note.
Also, there were some hotfixes related to rebate, i am not sure how much that will be helpful. Checkout the hotfixes also.
Pranav…
This is not about cash discount this is about rebate agreements. Thanks anyway
“A rebate agreement with a rebate program type (defined by rebate program ID) “Rebate” is required to have a payment type of “Pay using Accounts Payable” (Which used to be called Check) or “Customer Deductions”(which in effect is a credit).” (http://blogs.msdn.com/b/axsupport/archive/2013/02/26/rebates.aspx) in this article I understood that sending a check is by using AP to pay back a client. Thanks