I am wondering whether somebody can tell me how the reports ‘customer item statistics’ and ‘item/customer statistics’ under the order entry header in the AR module are filled. I always get the message ‘report is empty’. Is there any additional setup required? (Path: AR/reports/statistics/order entry).
To fill and see the data in the Customer/Item Statistics and Item/Customer Statistics reports located at Accounts Receivable>Reports>Statistics>Order entry:
You will have to enable the Order entry statistics check box in the Updates tab, General field group in the Accounts receivable parameters form (Accounts receivable > Setup > Parameters). Select this check box to activate order entry statistics. Every insertion, modification, or deletion of a sales order line is recorded.
The Order Entry Statistics reports are used to view statistics on customers and items, grouped by customer for the Customer/Item Statistics report or grouped by item for the Item/Customer Statistics report. The statistics reported include the quantity sold, revenue, and margin. Statistics in the report can also be compared across two periods.
It seems to be country specific feature, comes only by enabling configuration(CRSESweden) key related to Sweden.
Sorry i was looking into the system having Indian localization features and that was about the reports Customer/ Item statistics and Item/Customer statistics in Customer folder, the Order Entry folder will only be enabled with the above configuration key…
Can you please give a brief on what did you do in Dynamics AX after enabling the Order entry statistics check box in the Updates tab, General field group in the Accounts receivable parameters form (Accounts receivable > Setup > Parameters).
After enabling the Order entry statistics check box every insertion, modification, or deletion of a sales order line is recorded and you can find the difference.