Order confirmation report is empty

Finance and Operations/AX User Forum
1

Hi,

when posting a confirmation of sales order in Account receivable module of AX2009 there is an infolog gets displayed showing "Report is empty, confirmation report " and it displays the report with the records in it .

can anyone help me please

thanks

2

Dear Ramyabuddana,

Welcome to the user group. Please read the guidelines you received when you became a member regarding where and how to post.

You posted to the wrong forum (an AX end user question in the NAV development forum) and with a really bad subject (Please help) which is actually mentioned as an example on what NOT to call a post.

But don’t worry. I’ve changed your subject and moved your post.

3

Hello,

Welcome to DUG [:D]

I tested posting confirmation in Ax 2009. It printed the confirmation but I did not get the infolog you mentioned.

Are there any customisation done in posting or printing confirmation?

Regards,

4

Hi

What do you have in the Quantity parameter? My guess would be “Ship Now” and you have not defined any quantities in the “Ship Now” on the sales line. Set this to “All” and then print.

5

hello,

There are no customizations done in AX2009, but i dont know why i get a infolog displaying report is empty and shows the confirmation report too.

i am attaching the document specifying the steps followed.

Regards,

Ramya4426.salesconfirmationreport_error.docx (247 KB)

6

Hi

i have selected Quantity parameter as “all”. i am sending an attachment of the process followed

Regards,

Ramya0383.salesconfirmationreport_error.docx (247 KB)

7

Hi…

I don´t know, if you solved the problem by now or not. I´m gonna suggest a solution anyway (for future users).

I have encountered the same problem with a SalesInvoice report and could not find a solution for a long time. Now I know what was wrong.

In my report, the fetch-method was overridden and all printing to the report was done in this fetch-method. This method has a boolean return value that is"true if execution of the report should continue; otherwise, false." according to Microsoft.

This means, that if the value is true, Dynamics tries to continue printing the report even though the report has already been printed in the fetch-method. Returning ‘false’ did the trick in my case. Maybe you wanna try this.

Regards,

Manto