Good day everyone,
A PO has come up to Received status. Now when we go and check that item in the inventory and for that particular warehouse where it was received, there are no items showing up nor any transactions show up against that PO. What might have gone wrong in this situation? Any ideas? PO was received on 5-5-2024.
The earlier transactions for the Item shows that they have only done transfer order and store request for this item from warehouse to warehouse. For today’s date, if we create a PO against that item, the inventory shows up in the warehouse after Received status.
Also when we click on that particular PO and click on “inventory” over the line item → the fields under “view” → except for compliance all others like “on hand”, “transactions”, “Reservation”, “Marking” etc are all greyed out.
Thanks.
is it a non-stocked item? check the item model group.
Yes, Jacob. Under item model group, stocked item is checked.
Because of the reason that we can’t see any transactions posted and on hand inventory does not reflect, we are scratching our heads. But if nothing else works, I heard a solution that another PO can be generated with the same quantity and the record ID of the newly created PO can be patched up for this PO which didn’t produce any transactions. We are speaking with the technical team if it can be done the above way. Not sure.
Is it a Stocked SERVICE item on the model group?
There was a specific “operation type” number which they have entered in this PO. When we checked that operation type configuration, it had “Create inventory items” unchecked, which means automatically the items in PO would be treated as service/non-stock items. So that’s the issue we had found out. So we have asked to cancel the PO and again recreate the PO.
@Nigel_Cox1 Product type is item and stocked product is checked under item model group.
Thanks, Niranjan. You taught me something!
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