Newb here--Best Practice for Products that buy/sell in different quantities

Customer Engagement
1

In Field Service
I understand Unit Groups and Units but have a basic question:

I have a product–“Patch Cables”, that we sell individually (Each–qty of 1) and sometimes an entire box (Truck Pack qty of 25). When ordering the product the vendor has two different part numbers.

So how do I set up my Product in FS?

In testing I set up a Patch Cable Product with Unit of Each and then added that product to a PO with the Unit of Truck Pack), then added the product to a Work Order as Unit Each.

When I look at the inventory list it shows two products:
Patch Cable - Each Qty -1
Patch Cable-Truck Pack Qty 1

While that does reconcile to 24 which is correct I was surprised to see it shown that way.

Am I doing it right or is there a Best Practice here that I’m missing?

2

It seems like you have correctly set up your Patch Cable product with units of Each and Truck Pack. The inventory list showing two products, Patch Cable - Each Qty -1 and Patch Cable - Truck Pack Qty 1, is expected as it reflects the different units you have assigned to the product.

In terms of best practices, it is recommended to set up separate products for Each and Truck Pack to accurately track inventory and manage orders. This allows for better visibility and control over the quantities of each unit type.

Overall, you are on the right track with your setup. By creating separate products for Each and Truck Pack and assigning the appropriate units, you can effectively manage inventory and process orders for your Patch Cable product.