I’ve a nav4.0 clients connecting to SQL 2000. Randomly a client stops with an error Event (1000). That is, in Event Viewer I see : “The description for Event ID ( 1000 ) in Source ( Microsoft Business Solutions-Navision ) cannot be found. The local computer may not have the necessary registry information …finsql.exe 4.00.19365”. This happens randomly on various PC client and many times a day. Is there any suggestions on it? Thank you in advance.
It is more important to know about the rest of the message. The text you are referring to is coming from the event viewer which does not have sufficient information about the source of the event. In Windows you have to define so called Event Sources with substitution texts. These will be filled when an event is received from a program with the error parameters the program provides. As this substitution happens at run time (i.e. when you run the eventvwr), it would be sufficient to define such an event source. Normally it is up to the installation routines to install the event source in the registry. But appearantly Navision (Microsoft) doesn’t care about this. The Event Source should be registered in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application But anyway, this answer just explains why you see a cryptic error Message (in the beginning). It is more of interest to know about the rest behind that.
We’ve migrated clients to 4.00 SP1 and things seem to go better!