I don’t want this topic close yet. I am still facing trouble. I create 165 pcs items sheet metal box for painting subcontract. If I have received some items from sobcont company 150 pcs but not invoiced. Then the items returned to
subcon company because some deffects. What should I sue credit memo, purchase return or undo receipt in history…?
If I choose undo receipt the system will tell “you must not specify the prod. order no. in purch. receipt line…”.
If I use purchase return order, which one I must do, ship and invoice or ship only…? If I select ship only , the line still exists and then I must to invoice. Meanwhile I don’t invoice yet in the purchase order when receive the 150 pcs items.
If in the option windows I checked to yes the recalculate lines field of purchase return, I can’t post the purchase return, because system will ask to fill apply-to item entry field, meanwhile I can’t use field apply-to item entry field although exact cost reversing clicked to yes because there is prod. order no., work center no., etc…filled in the lines meanwhile systems ask to remove the datas in the fields.
If I have returned the items then I want to receive them back after corrected by the subcontract company, where would I write the 150 pcs items.? if I write in the same purchase order for subcontract, the system will tell “you can’t receive more than 0 units”. Do I need to create new purchase order for subcontract but if I do it, the system can’t create it. I don’t really understand to use purchase order for subcontract works especially the fields relate to prod. order no.,m routing no., work center no. fields and so on that relates to prod. order routing line. The fields’ datas sometimes used but sometimes must removed. I expect your answer so much.