When I print a credit memo in 3.70 I am missing the tax code and amount. The subtotal and total are correct but the tax isn’t visible. I think it is just a setup issue but can’t remember where to locate the setup for this. Does anyone have any idea where to locate the setup for this?
Not sure what you mean by “setup”, if the tax is calculating an is shown in the tables as correct, then you probably have the setup OK. Maybe the problem is that you have a xustomized invoice, and are expecting the same changes on the Credit Memo.
I think I need to add more information to clarify the question. If I print a Credit memo for a customer that will receive credit for PST and GST then both descriptions and amounts print. If the customer is PST exempt then the total amount is correct but the GST description and amount don’t print. The Sales invoice setup seems to be the same as the credit memo but it returns the GST description and amount.
In base Navision, Tax Details will only print when there is more than one Jurisdiction (ie PST and GST). When there is only one Jurisdiction (GST only), then only the Total Tax will print. My guess is that your invoice has been customized, but the credit memo was not changed.