Invoice print original preview isn't actually a copy of the invoice?

Finance and Operations/AX User Forum
1

When I go to reprint a sales order invoice, via SalesTable>Inquiries>Invoice, then Preview/Print>Original Preview, I thought that was a copy of the original invoice that went out…but it doesn’t appear to be.

If I change my remittance address under Basic>Setup>Company Info>Alt Address (Payment address), then I do the reprint of the invoice, it isn’t the same.

We are trying to check if the invoice we sent to a customer had an incorrect address on it, but we’ve since changed our remittance address…so I can’t tell what we sent to the customer.

Is this how it is supposed to work?

2

Anybody have any experience with this?

3

Mos of the data is kept from the original print, but some stuff ain’t. For example, the invoice address will not be kept, but refreshed upon a new print. Which in this case is also logic for me, as if you reprint an invoice, but your customer has moved, the reprint should be sent to the customer’s new address.