Hello Everyone,
Good day.
We facing a problem regarding invoice upon preview the document. Some Invoice when preview the document not responding or automatic close the AX2012 itself. Is there other way to preview the invoice or any work around?
Br,
Portia
Can you elaborate what you mean by “automatic close”, please? Which process crashes (client, AOS) and what messages did you find in event logs?
You’re asking in the developer forum - does it mean that you’re doing some development in that area?
I am trying to generate invoice preview in workspace not in AOT. when I’ve clicked the Print menu it takes 5mins then message box popup that says “Microsoft Dynamic AX stop working” Close the program.
Okay, can you ask your IT staff to check which process crashed, collect information from event logs and find out whether it happens for other users and other records as well?
Ask your AX Developer to trace it, what are the tables being used - either it inserts, retrieve, delete, update during preview. I have this the same issue and I found a table that needs a clean-up. I simply truncate the content of the table since these are not transaction data and perform consistency check on the affected table.
Hi kornflakes001831
Thank you for your reply, I think your answer help me to investigate what are the source of AX stop working.