Hi all, I get a lot the error: Internal error 1355 in module 19 advice your dealer for more info. (do not know it this is the correct english error but the error we get is in dutch and it is exactly: Interne fout 1355 in module 19 raadpleeg uw dealer voor meer info) What can I do about this? (I also called my dealer) best regards roel.
Hi Roel, this is an all too familiar error message to me. [V] This relates to a timeout response error with the communications between client and server. On some pc’s I replaced the network cards and fly leads and this resolved it. On one in paricular I could not fix it and ended up having to replace the whole base unit. This is a reply that I recieved from Navision UK:
quote:
This error means: 19-1355 #Err_DB_DBMNotReentrant DB_Err(1355) ==== And a general description: The client send a request to the server. Because of slow / overloaded network or server, the server can’t handle the request in time. So the client thinks, that the request was lost, then send it again. So the server receives the same request twice, and that is what causes the error. It is normally due to slow network, remote connection, or an overloaded server. Maybe the server is running a batch job at the time. If it happens once, there is nothing much to do about it. The error is harmless enough. If it happens often, then we should try to find the cause: Does it always happen on the same client / user? Is there a pattern?
Hope this helps. Dean
If you search on “1355” you should find many posts.
Dean, it is nothing to do with network response time but actually a User Interface bug that manifests itself when the server dialog window is displayed because the server is busy with a command. I made a big post about the actual issue a few months ago. The problem is fixed in hotfixes released for versions 3.10, 3.60 and 3.70.
Someone should tell Navision then [:p] the repsonse I posted was based on Information from them . You dont happen to know which hotfix? TIA Dean
I think Robert’s postings can pretty much be classified as Information from Navision [:D]
Nelson, I deny it. 3.10.A hotfix 17 or later 3.60 hotfix 30 or later 3.70 hotfix 12 or later
OK, OK, you win Robert. [;)]