If I create an interaction template that has as attachment a Word document with merged fields, then data transferred from database which contain Serbian Latin letters è, È, æ, Æ, š, Š, ð, Ð, ž, Ž are not transferred correctly. Instead of Serbian Latin letters in Word document , I get Serbian Cyrillic letters #1113;, #1033;, #1088;, #1056;, #1080;, #1048;, #1078;, #1046;, #1115;, #1035;. Available languages for our localization are English and Serbian (Latin). In Relationship Management Setup window value of Mergefield Language ID is set to 2074 Serbian (Latin). Have someone had a similar problem? (not necessarily with Serbian Latin language)