getting error while upgradation from ax 2009 to ax 2012

Dynamics 365 for Finance and Operations/AX Technical Forum
1

hi all,

while upgrading ax 2009 to ax 2012 , getting the error at live preprocessing scripts,for ur reference please find the error description below:

Stack trace: The company does not exist.

(S)\Classes\DirUpgrade\getNewLocationId - line 20

(S)\Classes\LogisticsElectronicAddressHelper\createContactInfo - line 24

(S)\Classes\LogisticsElectronicAddressHelper\createPartyContactInfoByRole - line 82

(S)\Classes\LogisticsElectronicAddressHelper\createPartyContactInfo - line 22

(S)\Classes\LogisticsElectronicAddressHelper\createElectronicAddress - line 5

(S)\Classes\LogisticsElectronicAddressHelper\createMapContactInfo - line 16

(S)\Classes\ReleaseUpdateTransformDB50_Basic\updatecustTablePreProcessing - line 59

(S)\Classes\DictClass\callObject

(S)\Classes\ReleaseUpdateTransformDB\invokeObjectMethod - line 28

(S)\Classes\ReleaseUpdateTransformDB\runTransformation - line 30

(S)\Classes\ReleaseUpdateTransformExecute\run - line 24

(S)\Classes\BatchRun\runJobStatic - line 63

Script: ReleaseUpdateTransformDB50_Basic.updatecustTablePreProcessing(DIMI). Last control data: Cust_000001

any suggestions.

2

Hi there,

Check the indicated Customer record (in this case: Cust_000001) and verify if the GlobalAddressBook_ID exists. More than sure it’s a reminiscence and that record must be updated accordingly or delete the customer record.