I am getting the error message "Gen. Journal Template Name " does not exist when trying to post a credit memo. We recently turned on the warehouse management aspect of Navision and set up a new location so I am thinking this has something to do with it because I only get this error message when I am trying to credit it out an item line, i.e. I am crediting out an invoice so I can create a new correct invoice.
Help!
Msg means, that there is a attempt to use an “empty” GJT Name - there are 2 single quotes with nothing between them (not a double quote ! ) saying it.
When did you get the msg - on posting a Sales Credit Memo? It should not happen there… Please give more info what exactly you did and where…
Ok so how do I go in and tell it what GJT Name to use? Where is the setup of this? It is only when there is an “item” that we are trying to credit it out so I feel it has something to do with the the new location code we set up “GBWHSE”. I just don’t know whereto go and set this up properly. Yes we are trying to post the sales credit memo.