Export to Excel Not working properly

we are using AX 2012 R2 kernel version 6.2.1000.4051 Application version 6.2.4000.4051. when using export to excel function we are not getting all the data from the columns.

Please see the attached screenshots

how can i fix this

is it standard column or customized ?

standard column

Unable to see the images clearly.
What form and what field it is? Have you added these fields to the existing form through modification or personalize?

sales order - serial numbers and unit price columns not exporting to excel. I will send the images to your public email